Many customers ask us this question. Speed is vital when turning a new idea into a product. By working efficiently, your product will be the first on the market and you will be ahead of the competition. At SKM we understand this and adjust our delivery times to the demands of our customers. Manager Dirk van der Eerden explains his not so standard answer to this frequently asked question.
“We process every request personally,” explains Dirk. Where large companies often have an online portal where customers need to submit their request, a customer at SKM can always call Dirk personally. “When a customer tells me that they are in a hurry due to an upcoming fair, I will see what I can do to make that deadline.”
Dirk aligns with project manager Jeroen which materials are required and what the workshop schedule is. “On request, many things are possible at SKM. We put words into action when it comes to ‘Rapid Modeling’. Dirk advises customers to always contact SKM personally to discuss the delivery speed. “We do not use a standard delivery time of x number of days or weeks for each step of the process. Our strength is our flexibility. And what if push comes to shove? Then I help out myself in our machinery. So that the customer’s product is ready for the fair on time!”
Would you like to know the delivery time for your product? Get in touch with us!